Cuyahoga Community College
ZACM1021 - CompTIA A+ Computer Support Technician
Course Description
The CompTIA A+ Computer Support Technician course prepares the student for both the CompTIA IT fundamentals and CompTIA A+ 220-1101 and 220-1102 certification exams with the course material and labs. The combination provides labs in a virtual environment for users to explore and learn. Interactive chapters comprehensively cover the CompTIA A+ certification exam objectives and IT Fundamentals and provide expertise to work with mobile devices, networking technology, hardware, installing and configuring operating systems, expanded security, software troubleshooting and more.
Course Outline
This entry-level duo CompTIA IT Fundamentals+ training prepares desktop support specialists to take the FC0-U61 exam, which is the one required exam to earn the CompTIA IT Fundamentals+ certification. The CompTIA A+ course prepares the student to identify and explain basic computer components; set up a basic workstation; describe the importance of motherboard components, including their properties and purpose; troubleshoot frequent problems related to motherboards, RAM-CPU and power with appropriate tools; describe in detail the various features and requirements of Microsoft Operating Systems Windows 7, 8 and 8.1; deploy and enforce security best practices to secure a workstation for Windows 10; and distinguish between internet connection network types and their features.
Learner Outcomes
The CompTIA A+ is a globally recognized industry standard for establishing an IT career. The CompTIA A+ Core Series 220-1101 and 220-1102 exams cover extended content on growing IT support roles, including expanded baseline security topics. The certification provides a different approach to defining competency in operational procedures, including basic disaster prevention, recovery, scripting basics and a greater dependency on networking and device connectivity.