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Course Description

Focuses on movement of goods, distribution planning, service performance, and coordination between logistics and customer-facing functions. Teaches participants to improve execution while balancing time, cost, and customer expectations.


Operations staff, transportation/logistics coordinators, warehouse leads, service managers

 

Course Outline

Focuses on movement of goods, distribution planning, service performance, and coordination between logistics and customer-facing functions. Teaches participants to improve execution while balancing time, cost, and customer expectations.


Operations staff, transportation/logistics coordinators, warehouse leads, service managers

Learner Outcomes

Course objectives:
1. Explain core logistics and distribution activities. 2. Connect transportation and warehousing decisions to customer outcomes. 3. Use service and logistics KPIs to identify performance issues. 4. Strengthen cross-functional coordination between operations and customer-facing teams.
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Section Title
Logistics, Distribution, and Customer Service Performance
Type
Virtual (Online/Discussion)
Days
M, W
Time
8:00AM to 11:00AM
Dates
Oct 26, 2026 to Nov 02, 2026
Schedule and Location
View Details
Contact Hours
9.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $695.00

Section Notes

Fee-based CRN $695.00