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Course Description

Process excellence is achieved through understanding, engagement, skills, behaviors, processes and results. Our Lean/Process Improvement curriculum accelerates your drive to peak performance by preparing everyone to contribute to your success and ROI. This interactive, self-paced online course helps you transform culture by enabling you to engage, develop consistent competencies and improve project results while providing the foundational skills of Lean. Learn about Lean and the foundational techniques for Lean, including Eight Wastes, Flow/Pull, Kaizen events and process mapping.

Course Outline

This course includes the following topics:

  • 5S for Healthcare
  • A3 problem solving for Healthcare
  • Cause and effect diagrams
  • Current state value stream mapping for Healthcare
  • Eight Wastes for Healthcare
  • Error proofing for Healthcare
  • Flow and Pull systems for Healthcare
  • Future state value stream mapping for Healthcare
  • Introduction to Lean principles for Healthcare
  • Introduction to Lean for office and services
  • Introduction to Six Sigma
  • Kaizen events for Healthcare
  • Mapping the process
  • Pareto Analysis
  • PDCA for Healthcare
  • SIPOC
  • Standard work for Healthcare
  • Visual management for Healthcare
  • Workplace design/layout for Healthcare

Notes

Participants will have 30 days to complete this online, self-paced course.
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