Course DescriptionThis course introduces participants to the principles of Continuous Improvement, Lean Six Sigma and Quality — all of which are key tools in the mitigation of process-related issues. Participants will learn about the 7 Wastes and other basic quality methods, the benefits that continuous improvement can bring to their organization, and how to leverage a team approach to solving work problems. An interactive, activity-based learning environment allows participants to practice using the key tools and teaching points covered in this course.
Upon completion, participants will be able to:
- Understand the principles of Continuous Improvement and Lean Six Sigma.
- Know the spheres of influence for each process-related issue and how to leverage one’s team to maximize the sustainability of continuous improvement projects.
- Identify where the process issues lie in their work departments and in their organization as a whole.
- Recognize and utilize the tools and methodologies for problem-solving and continuous improvement.