Course Description

The Experienced Manager Certificate is a 6.5-day (52-hour) program that provides a tailored development experience for seasoned supervisors to mid-managers. The program focuses on elevating skills and behaviors critical to supporting senior leadership in connecting and communicating business strategy back to the day-to-day. Fine-tuning your leadership skills and behaviors will help to further engage, inspire and drive your teams and results forward.

This cohort includes all 11 classes (specific dates and times) for one fee.

Course Outline

Class topics include:

  • Building Process Excellence
  • Coaching for Accelerated Performance
  • The 4 Essential Roles of Leadership: Create a Shared Vision and Strategy
  • Dynamic Presentation Skills
  • Emotional Intelligence
  • The 4 Essential Roles of Leadership: Execute Your Team’s Strategy & Goals
  • Ongoing Performance Management
  • Practical Problem Solving
  • Speed of Trust Foundations
  • Team Excellence
  • Unconscious Bias: Understanding Bias to Unleash Potential

Learner Outcomes

Upon completion, participants will be able to:

  • Understand how systems enable systematic, predictable results.
  • Apply a coaching process to successfully deal with performance issues and develop mutually agreeable improvement plans.
  • Craft a compelling strategic narrative they can share with key stakeholders at all levels.
  • Communicate clearly and with confidence.
  • Engage in meaningful discussions and improve understanding of how EQ skills can be applied in daily life.
  • Align key systems to team strategy to make the core work processes easier and more effective.
  • Identify how individuals might react to change, and apply the four typical responses to change.
  • Behave in ways that inspire trust.
  • Hold productive performance conversations and avoid conversation minefields.
  • Understand the importance of teamwork and dialogue while problem-solving.
  • Assess individual strengths in order to ensure the best possible team performance.


We suggest having 3-5 years of management experience or equivalent to be successful in this program.  If you do not have this experience, we recommend our Frontline Manager Certificate Program.

This cohort includes all 11 classes (specific dates and times) for one fee. To take the classes individually, click the links below to access the course registration page.

Applies Towards the Following Certificates


Enroll Now - Select a section to enroll in

Section Title
The Experienced Manager Certificate (Cohort)
Virtual (Online/Discussion)
8:00AM to 5:00PM
Mar 12, 2021 to Apr 30, 2021
Schedule and Location
Contact Hours
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $2,999.00