Share
Loading...

Course Description

Frontline managers and supervisors play a vital role business, supervising the employees who deliver the products and services your valued customers desire.

Investing in talent development at this critical point leads to improved supervisor effectiveness and engagement, increasing employee productivity, retention and engagement. A well-developed frontline workforce also provides a greater pool of candidates to fuel your talent pipeline as well as improved customer satisfaction and return business.

The Frontline Manager Certificate Program at Corporate College® equips upcoming, new and seasoned supervisors with the tools they need to succeed in their leadership roles. This Boot Camp allows participants to take all 10 classes in one week (Monday - Friday) with our leadership expert facilitators.

Course Outline

Sessions include:

  • Frontline Leadership
  • Using Your Strengths
  • Effective Communication
  • Delivering Great Customer Service
  • Embracing Change at Work
  • Prioritizing My Time
  • Becoming a Team Player
  • Handling Conflict at Work
  • Dealing With Difficult People
  • Professionalism

Learner Outcomes

Upon completion, participants will be able to:

  • Lead with professionalism and integrity — “walk the talk.”
  • Effectively organize and plan work and resources.
  • Tackle problems with confidence and handle the unexpected.
  • Take responsibility for their decisions.
  • Demonstrate business knowledge and skills, and make sound judgments.
  • Are team-oriented and inclusive, coaching to support and develop.
  • Inspire others to go the extra mile.
  • Set clear expectations, communicate effectively and push for results.
  • Confront and resolve conflict.

Notes

This Frontline Manager Certificate Program runs Monday through Friday and includes the following 10 courses in the one course registration. Use the links below to register for each course individually.

Loading...

Enroll Now - Select a section to enroll in

Section Title
Frontline Manager Certificate Program: Boot Camp
Type
Discussion/Lecture
Days
M, T, W, Th, F
Time
8:00AM to 5:00PM
Dates
Oct 07, 2019 to Oct 11, 2019
Schedule and Location
Contact Hours
40.0
Delivery Options
Course Fee(s)
Course Fee non-credit $1,620.00
Section Title
Frontline Manager Certificate Program: Boot Camp
Type
Discussion/Lecture
Days
M, T, W, Th, F
Time
8:00AM to 5:00PM
Dates
Dec 09, 2019 to Dec 13, 2019
Schedule and Location
Contact Hours
40.0
Delivery Options
Course Fee(s)
Course Fee non-credit $1,620.00
Section Title
Frontline Manager Certificate Program: Boot Camp
Type
Discussion/Lecture
Days
M, T, W, Th, F
Time
8:00AM to 5:00PM
Dates
Mar 23, 2020 to Mar 27, 2020
Schedule and Location
Contact Hours
40.0
Delivery Options
Course Fee(s)
Course Fee non-credit $1,620.00
Section Title
Frontline Manager Certificate Program: Boot Camp
Type
Discussion/Lecture
Days
M, T, W, Th, F
Time
8:00AM to 5:00PM
Dates
Jun 22, 2020 to Jun 26, 2020
Schedule and Location
Contact Hours
40.0
Delivery Options
Course Fee(s)
Course Fee non-credit $1,620.00