CompTIA A+ certification is a globally recognized industry standard for establishing an IT career. The A+ Core Series 220-1001 and 220-1002 exams cover expanded content on growing IT support roles, including expanded baseline security topics. A+ certification defines competency in operational procedures including basic disaster prevention, recovery and scripting basics, as well as a greater dependency on networking and device connectivity.
This course includes free 12-month access to a cloud-based lab platform that uses high-quality practical exercises to help students develop the skills necessary to succeed in high-demand IT jobs. Students execute each practical task in a safe environment, accessible from anywhere, without needing to buy their own hardware or risk damage to their own system.
Chapter 1: Troubleshooting
- Module A: Troubleshooting theory
- Module B: Safety
- Module C: Professionalism
Chapter 2: Motherboards and CPUs
- Module A: Motherboards
- Module B: CPUs
Chapter 3: Computer Power Supplies
- Module A: Power supply connectors
- Module B: Power supply installation
- Module C: Power supply troubleshooting
Chapter 4: Memory
- Module A: Read-only memory
- Module B: Random access memory
Chapter 5: Computer Expansion
- Module A: Expansion interfaces
- Module B: Expansion card installation
- Module C: Connectors and cables
Chapter 6: Physical Storage
- Module A: Disk drives
- Module B: RAID storage
- Module C: Optical drives
- Module D: Other storage methods
Chapter 7: Input-Output Devices
- Module A: Input devices
- Module B: Output devices
- Module C: Dual input-output devices
Chapter 8: Display Devices
- Module A: Display technologies
- Module B: Display management
Chapter 9: Operating Systems
- Module A: Windows versions and features
- Module B: Non-Windows operating systems
- Module C: Operating system installation and upgrades
- Module D: Applications and scripting
Chapter 10: Windows Management
- Module A: Operating system features and tools
- Module B: Control panel utilities
- Module C: Command-line tools
- Module D: Troubleshooting
Chapter 11: Network Basics
- Module A: Classifying networks
- Module B: Network devices
- Module C: Internet connections
Chapter 12: Network Cables and Connectors
- Module A: Twisted-pair connections
- Module B: Coaxial connections
- Module C: Optical media
Chapter 13: Network Protocols
- Module A: TCP/IP settings
- Module B: Transport protocols
- Module C: Application protocols
Chapter 14: Wireless Networking
- Module A: Wireless technology
- Module B: Wi-Fi standards
Chapter 15: Windows Networking
- Module A: Network shares
- Module B: Network connections
- Module C: Connection troubleshooting
Chapter 16: Virtualization and Cloud Computing
- Module A: Virtualization
- Module B: Cloud computing
Chapter 17: Mobile Devices
- Module A: Mobile device types
- Module B: Mobile device configuration
- Module C: Mobile device troubleshooting
Chapter 18: Security Principles
- Module A: Threats and vulnerabilities
- Module B: Security controls
Chapter 19: Security Technologies
- Module A: Operating system security
- Module B: Security hardware and software
Chapter 20: Securing Devices and Data
- Module A: Workstation security
- Module B: Mobile device security
- Module C: Security troubleshooting
Chapter 21: SOHO Network Configuration
- Module A: SOHO router features
- Module B: Network security
Chapter 22: Printers and Multi-function Print Devices
- Module A: Printer technologies
- Module B: Printer installation and maintenance
- Module C: Printer troubleshooting
Chapter 23: Custom Computers
- Module A: Custom computer considerations
Chapter 24: Operational Procedures
- Module A: IT operations
- Module B: Environmental factors
- Module C: Incident response
- Module D: Backup and recovery
Chapter 25: Appendix A
Chapter 26: Appendix B
- 3D Objects
Chapter 27: Appendix: 3D Avatar-Based Simulation
- 220-1001 3D Game
- 220-1002 3D Game
Participants have 12 months to complete this self-paced online course.
This course includes both CompTIA A+ 220-1001 and 220-1002. If you are interested in taking these classes separately, please visit the registration links below for the individual class pages.
This course prepares students to take the CompTIA A+ 220-1001 and 220-1002 certification exams.
Internet Connectivity Requirements:
- Cable and DSL internet connections are recommended.
- Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
- 256MB RAM minimum. 1 GB RAM recommended.
- 800x600 video resolution minimum. 1025x768 recommended.
- Speakers/Headphones to listen to Dialogue streaming audio sessions.
- A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
- Windows Vista, 7, 8, 8.1, 9, 10
- Mac OSX 10 or higher.
- OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
- Google Chrome is recommended.
- Firefox 13.x or greater.
- Internet Explorer 6.x or greater.
- Safari 3.2.2 or greater.
- Adobe Flash Player 6 or greater.
- Oracle Java 7 or greater.
- Adobe Reader 7 or greater.
Web Browser Settings:
- Accept cookies
- Disable pop-up blocker.