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Course Description

Problem solving is a critical skill for any professional in today’s business environment. Successful problem-solvers use innovation and creativity, along with powerful tools, to understand a problem and its root causes. This blended-learning course combines online modules with in-person classroom sessions to help participants enhance their problem-solving effectiveness, applying creative thinking, logic and analysis to product- and process-related problems.

Course Outline

  • Identify problem-solving tools and techniques
  • Understand the basics of problem solving
  • Define and analyze problems
  • Select and implement solutions
  • Select the right team members

Notes

Problem-Solving Essentials

April 8, 2020

8:30 a.m.- 4:30 p.m.

Classroom only

Kristy Moyer, instructor

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