Course Description

Gain the knowledge and skills needed to to configure, support, and troubleshoot a TCP/IP network. Learn how to configure a workstation to connect to a network, analyze network traffic, examine switch and router configurations and perform basic IPv4 subnetting.

Course combines hands-on labs with classroom lectures to prepare students for further coursework in network security, cybersecurity, wireless integration and VoIP.

Course Outline

  • Introduction to networking
  • Ethernet LANs
  • Wireless LANs
  • IPv4 and IPv6 addressing
  • Address resolution protocol
  • Multicasting
  • Wide area networks (WAN)
  • ICMP diagnostic and error reports
  • Communications protocols
  • VoIP implementation
  • Network security
  • Internet Protocol version 6
  • Emerging technologies
  • Connect and configure a workstation
  • Protocol analysis with Wireshark
  • Examine current switch configurations
  • Examine spanning tree
  • Configure a Wi-Fi router
  • Router configurations
  • IP routing
  • Use TRACERT to identify network problems
  • DHCP process analysis

Learner Outcomes

Participants will learn about:

  • How various devices are used in a TCP/IP network
  • Basics of layered network protocols, OSI and TCP/IP
  • Ethernet operations and VLANs
  • Switch operations and spanning trees
  • Wi-Fi router configuration on a SOHO network, including security, SSID and Wi-Fi channels
  • IP addressing
  • Configuring routers and routing protocols (RIP, EIGRP, OSPF and BGP)
  • VoIP, email, FTP, Telnet and other application layer traffic
  • Network security applications, including security protocols, firewall configurations and common security threats and troubleshooting techniques
  • IPv6 functions
  • Current and evolving trends in network technology



This course gives you the skills and knowledge needed to work in Cisco Technical Routing and Switching.

Target Audience:

  • Entry-level technical professionals, including PC support, help desk and network professionals
  • Sales and marketing professionals looking to increase their ability to communicate with technical professionals and increase sales
  • Technical professionals looking to strengthen core skills before pursuing advanced topics and certification
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.