Course Description

This is a four-course bundle that is intended for individuals that are looking to gain more stakeholder and manager skills.

  • Leading others through change
  • Managing changing project requirements
  • Systems thinking - How to solve problems so they stay solved
  • Case studies in project management

Course Outline

Leading Others Through Change

Lesson 1: Explore the change

  • Why does change fail
  • ACT to lead change
  • Rate yourself

Lesson 2: Activate the change

  • Clarifying and align the vision and goals
  • Determining readiness 
  • Establish a sense of urgency
  • Create a communication plan

Lesson 3: Create the plan

  • Gather and analyze data
  • Plan to manage resistance
  • Involve, engage and motivate others

Lesson 4: Transition the change

  • Design the implementation
  • Institutionalize the change
  • Evaluate the effort

Lesson 5: Be an effective leader

  • Why do people follow leaders?
  • Communicate as you ACT: A tool
  • Tips to manage resistance
  • Gaining commitment 

Lesson 6: Review

  • Action plan
  • Learning summary

Managing Changing Project Requirements

Lesson 1: Baselining requirements

  • Starting from the known
  • Requirements validation
  • Characteristics of good requirements
  • Requirements inspection

Lesson 2: Managing changing requirements

  • Sources of changing requirements
  • Components of requirements management
  • The change control process
  • Traditional vsersus agile processes
  • Prioritization

Lesson 3: Using traceability

  • The importance of traceability
  • Horizontal vs. vertical traceabiltiy
  • Traceability and ownership

Lesson 4: Conclusion

  • Using software tools
  • Summary

Systems Thinking - How to Solve Problems So They Stay Solved

Lesson 1: What is systems thinking and why does it matter?

  • Systems thinking background
  • Comparing traditional analysis and systems thinking
  • Attributes and benefits
  • When and how to use systems thinking

Lesson 2: Systems thinking language and tools

  • Key terms
  • Causal loop diagrams
  • Feedback loops
  • Questions to guide implementation of systems thinking

Lesson 3: Pitfalls to avoid

  • Resistance to change
  • Silo mentality

Lesson 4: Applying systems thinking in the workplace

  • Encouraging innovation
  • Improving productivity
  • Learning how to learn
  • Refining your management and leadership skills

Lesson 5: Conclusion

  • Learning summary
  • Next steps

Case Studies in Project Management

Lesson 1: The heart of project work

  • Back to basics
  • Know your stakeholders
  • Exclusions: What are those?
  • The 80/20 principle
  • Project decision-making
  • Sidestepping common project estimating errors
  • Multitasking: Is it really more effective?
  • Finishing your project on time

Lesson 2: The bigger picture

  • How to succeed on an impossible project
  • The value of a project-management office
  • Letting corporate strategy drive project selection
  • The entrepreneurial project manager


Participants have 6 months to complete this online, self-paced course.

This course is part of the Stakeholder and Managers bundle. Save $265 by registering for the bundle versus the four courses individually.

  • Leading Others Through Change
  • Managing Changing Project Requirements
  • Systems Thinking - How to Solve Problems So They Stay Solved
  • Case Studies in Project Management


Internet Connectivity Requirements:

  • Cable and DSL internet connections are recommended.

Hardware Requirements:

  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.

Operating System Requirements:

  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.

Web Browser Requirements:

  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.

Software Requirements:

  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.

Web Browser Settings:

  • Accept Cookies
  • Disable Pop-up Blocker.

Enroll Now - Select a section to enroll in

Section Title
Stakeholders and Managers Four-Hour Bundle (Online)
Jul 01, 2020 to Jun 30, 2021
Contact Hours
Delivery Options
Course Fee(s)
Course Fee non-credit $275.00