Course DescriptionCertified supplier quality professionals work with an organization's supply chain and suppliers to continuously improve performance of key system components (increase life cycle, reduce scrap, improve repair processes) by implementing process controls and developing quality assurance plans. Certified supplier quality professionals also track data, identify improvement projects, and manage cross-functional implementation to improve performance of key components and suppliers.
Course Topics Include:
- Supplier strategy
- Risk management
- Supplier selection and part qualification
- Supplier performance monitoring and improvement
- Supplier quality management
- Relationship management
- Business governance, ethics and compliance
Upon completion, participants will be able to:
- Have a fundamental understanding of supply chain vision/mission, supplier life cycle management, review supplier agreements or contracts and communicate the deployment of strategy expectations.
- Identify and evaluate risk management strategy, and initiate prevention strategy techniques. Be able to identify risks in terms of on-time delivery and quality, and mitigate those risks.
- Identify and analyze supplier quality tools and develop verification/validation, as well as verify the effectiveness of mitigation.
- Identify and apply supplier selection comparison and evaluation, and assess design and requirements for product/service qualification.
- Interpret technical specifications, supplier capabilities, collaborate with suppliers, develop process and service qualification planning, understand part approval qualification process and collaborate on validation requirements.
- Understand supplier performance metrics based on acceptable criteria for product/service.
- Assess nonconforming products, processes or services, evaluate root cause analysis, and collaborate with suppliers to implement and maintain corrective/preventive actions for continuous improvement.
- Describe and apply supplier audit reporting, communication, development, remediation, project management basics, team processes, compliance with requirements and supplier categorization.
- Facilitate supplier onboarding, communication and collaboration through effective coaching and influencing using quality tools.
- Understand and apply ASQ Code of Ethics, integrity and compliance with policies.
Here are the minimum expectations, requirements, experience, and the exam specifics for a Certified Supplier Quality Professional:
Work experience must be in a full-time, paid role. Paid intern, co-op or any other course work cannot be applied toward the work experience requirement.
Candidates must have eight years of on-the-job experience in one or more of the areas of the Certified Supplier Quality Professional Body of Knowledge. A minimum of three years of this experience must be in a decision-making position. "Decision-making" is defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome. This may or may not include management or supervisory positions.
Candidates who were previously certified by ASQ as a quality engineer, quality auditor, software quality engineer, or quality manager, experience used to qualify for certification in these fields often applies to certification as a Supplier Quality Professional.
Candidates who have completed a degree from a college, university or technical school with accreditation accepted by ASQ will have part of the eight-year experience requirement waived, as follows (only one of these waivers may be claimed):
- Diploma from a technical or trade school: One year waived
- Associate degree: Two years waived
- Bachelor’s degree: Four years waived
- Master’s or doctorate degree: Five years waived
Degrees and diplomas from educational institutions outside the United States must be equivalent to degrees from U.S. educational institutions.