Course Description

In the workplace, your writing is an extension of your professional identity. Whether you are composing a three-line email or a multi-page report, you need to write in a polished, professional manner. This advanced course builds upon the principles of written workplace communication emphasized in Business Writing.

Learner Outcomes

Upon completion, participants will be able to:

  • Identify common grammar guidelines that should always be used when writing work-related emails, reports or other documents.
  • Develop knowledge of email etiquette.
  • Identify delicate situations and how to handle them appropriately.
  • Develop efficient writing habits.
  • Communicate clearly and with confidence.
  • Manage challenging situations and audience questions.
  • Learn composure techniques to overcome anxiety.
  • Understand communication techniques and best practices.
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.