Course Description

Comprehensive training designed to prepare students to successfully test for the Certified Healthcare Access Associate (CHAA) national examination that offers industry recognized credentials. Coursework include Medical Terminology, Electronic Health Records, UCertify, Fundamentals of Billing and Reimbursement, and PAS Fundamentals that validates the knowledge and skills in alignment with industry standards.

Course Outline

Comprehensive Virtual Classroom Program is for 21 weeks

Topics include the following:

Medical terminology

Electronic health records

UCertify (MS Office Suite - Excel, Word, PowerPoint, Access & Outlook)

Customer service

Patient scheduling

Patient registration

Revenue cycle

Finance and insurance

Patient encounters and billing information

Billing and reimbursement

Agencies and government regulations

Regulatory compliance 


Learner Outcomes

Mandatory CHAA Review Session
Upon successful program completion, eligible to sit for the CHAA national exam
Private CHAA Exam upon successful completion & financial clearance (1st attempt only)


Recommended to register at least 7 business days prior to program start date

Late Registration may require textbooks to be picked up from Metro Campus

Virtual program cost is $4000.00 (includes all text materials, Professionalism, CHAA Review Session, CHAA Private Exam)

Virtual classes by WebEx/Zoom and classwork on Tri-C Blackboard

Non-credit program and is not covered by financial aid (FAFSA, student loans, etc.)

There are no course prerequisites

No courses can be opted out nor accepted for credit

High School Diploma/GED required.

Strict attendance policy – attendance is primary indicator of academic success


Technical Requirements:

High-speed internet connection

Laptop/Desktop required - tablets/Chromebooks are not suitable

Keyboard & Mouse

Webcam for continuous use during virtual classes required

Web conference headsets are highly recommended

Intermediate computer skills are recommended

Web browser must support cookies and JavaScript

Current version of Adobe Reader (for pdf downloads)

Enroll Now - Select a section to enroll in
Section Title
Comprehensive Patient Access Specialist - Virtual Classroom
M, T, Th
6:00PM to 9:00PM
Jan 22, 2024 to Jul 01, 2024
Schedule and Location
Contact Hours
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
F670 non-credit $4,000.00
Section Notes

Virtual Classroom: Mondays, Tuesdays and Thursdays (6pm - 9pm)

No Classes: Spring Break - College Closed (March 11, 2024 - March 16, 2024) and

Memorial Day - College Closed (May 27, 2024)

Post Program Events:

CHAA Review Session: July 2 24 (6pm - 9pm)

CHAA Exam - Metro Campus: July 13 24 (10am - 12pm) *930am Check In*