Every day, people are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. And they do so while working with increasingly diverse teams and stakeholders. As they confront more and more information and have to act quickly while considering varying perspectives, leaders and team members are primed to rely on biased thinking. Why? Our brains compensate for overload through unconscious bias. But bias can also inhibit performance and lead to poor decision-making.
How do we counteract the potentially harmful impacts of unconscious bias? How can we create a workplace in which everyone feels valued and able to offer their best? This course explores the answers.
Upon completion, participants will be able to:
- Identify bias: Recognize the impact of bias on behaviors, decisions and performance.
- Cultivate connection: Increase empathy and curiosity in personal interactions to surface and explore bias.
- Choose courage: Explore ways to face bias with courage and create a space where everyone is respected, included and valued. Commit to actions that address the biases limiting individual performance and the performance of others.
Applies Towards the Following Certificates
- The Experienced Manager Certificate Program (5.2 CEUs) : The Experienced Manager Certificate Program