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Course Description

Participants will explore the phenomenon of unconscious bias, and how they can minimize its effects in the workplace and in customer/client relations. Each participant will learn how their unique identities shape their experiences and impact their day-to-day interactions with others. Participants will also learn strategies for minimizing the effects of unconscious bias, which take the form of verbal, nonverbal and environmental micro-messages.

Learner Outcomes

Upon completion of this course, participants will be able to:

  • Learn what unconscious bias is, how it occurs and how it can affect work practices.
  • Discover ways to detect hidden bias.
  • Recognize the benefits of diversity as well as its role in conflict.
  • Identify instances of small, subconscious behaviors and micro-inequities.
  • Learn how to leverage communication and empathy to help prevent conflict from occurring.
  • Lead by example, becoming a part of the solution.
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Enroll Now - Select a section to enroll in

Section Title
Understanding Unconscious Bias
Type
Virtual (Online/Discussion)
Days
T
Time
1:00PM to 5:00PM
Dates
Sep 29, 2020
Schedule and Location
Contact Hours
4.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $199.00
Section Title
Understanding Unconscious Bias
Type
Discussion/Lecture
Days
M
Time
8:30AM to 12:30PM
Dates
Mar 22, 2021
Schedule and Location
Contact Hours
4.0
Delivery Options
Course Fee(s)
Course Fee non-credit $199.00
Section Title
Understanding Unconscious Bias
Type
Virtual (Online/Discussion)
Days
M
Time
8:30AM to 12:30PM
Dates
Mar 22, 2021
Schedule and Location
Contact Hours
4.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $199.00
Section Title
Understanding Unconscious Bias
Type
Discussion/Lecture
Days
F
Time
8:30AM to 12:30PM
Dates
May 21, 2021
Schedule and Location
Contact Hours
4.0
Delivery Options
Course Fee(s)
Course Fee non-credit $199.00
Section Title
Understanding Unconscious Bias
Type
Virtual (Online/Discussion)
Days
F
Time
8:30AM to 12:30PM
Dates
May 21, 2021
Schedule and Location
Contact Hours
4.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $199.00