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Course Description

Gain the skills you need to become aware of your own cultural adaptability and capable of handling cultural change. Learn how to better acknowledge norms and differences, build rapport, negotiate across cultures and handle sensitive situations.

Learner Outcomes

Upon completion of this course, participants will be able to:

  • Identify the elements of cultural competence in the workplace
  • Increase understanding of their own cultural background and how it affects their perception and interpretations of other cultures
  • Recognize the three dimensions of cultural awareness when interacting with other cultures
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
  • Understand how values differ among cultures
  • Identify different communication styles among diverse cultural groups
  • Give and receive feedback in a caring, respectful way
  • Adapt behaviors that support cultural competency and minimize behaviors that undermine it

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
Adapting Across Cultures Through Emotional Intelligence
Type
Discussion/Lecture
Days
W
Time
1:00PM to 3:00PM
Dates
Sep 22, 2021
Schedule and Location
Contact Hours
2.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $99.00
Section Title
Adapting Across Cultures Through Emotional Intelligence
Type
Discussion/Lecture
Days
W
Time
8:00AM to 10:00AM
Dates
Mar 30, 2022
Schedule and Location
Contact Hours
2.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $99.00