Course Description

This course covers the many facets of Microsoft Word 2019. Students will learn basic functions, such as adjusting margins and inserting pictures, as well as how to share documents and create an online form. More advanced features, such as flyer creation and macros, will also be explored.

Students who successfully complete this course are prepared to take the Microsoft Word 2019 national certification exam.

Course Outline

Lesson 1: Creating and Modifying a Flyer

Lesson 2: Creating a Research Paper and a Multi-Page Document

Lesson 3: Creating a Business Letter and Using Mail Merge

Lesson 4: Creating a Resume and a Newsletter

Lesson 5: Using Collaboration and Creating a Reference Document

Lesson 6: Creating an Online Form and Using Macros

Learner Outcomes

Upon completion, students will be able to:

  • Format text.
  • Revise a document using the comments feature and autocorrect.
  • Create a business letter.
  • Edit lists and page numbers.
  • Create a resume.
  • Use mail merge to create a batch of documents.
  • Create a newsletter. 
  • Create an online form.
  • Use macros to enhance an online form.


Participants must have a copy of Microsoft Office 365 in order to complete coursework.

Participants have 12 months to complete this self-paced online course.


This course prepares students for the Microsoft Word 2019 national certification exam.

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections recommended for best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online-based courses.

Browser Requirements:
  • Latest Google Chrome recommended for best experience.
  • Latest Mozilla Firefox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements:
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
Enroll Now - Select a section to enroll in
Section Title
Microsoft Office 365: Word 2019 (Online)
Sep 07, 2021 to Jun 30, 2023
Contact Hours
Delivery Options
Course Fee(s)
Course Fee non-credit $470.00