Cuyahoga Community College
ZPDI0582 - Microsoft Office 365: Outlook 2019 (Online)
Course Description
Explore the many facets of Microsoft Outlook 2019, learning basic functions like managing emails, creating and managing calendars, working with contacts and display/print views, and creating and editing appointments. Microsoft Office 365 required to complete coursework.
Course Outline
Lesson 1: Managing Email Messages
Add a Microsoft account to Outlook and learn how to compose and reply to email messages, attach a file to a message, create and move messages into folders, and check spelling as you type.
Lesson 2: Managing Calendars
Learn how to work with calendars, including creating and scheduling appointments, meetings, and events and sharing your calendar.
Lesson 3: Managing Contacts
Learn how to view and sort a contact list, edit a contact, and create contacts in various ways.
Lesson 4: Tasks
Explore the Task function, including categorizing and managing tasks, categorizing email messages, and working with display and print views.
Lesson 5: Customizing Outlook
Learn how to customize email messages, create signatures and stationery, and customize your calendar.
Learner Outcomes
Upon successful completion of this course, students will be able to:
- Successfully send an email message.
- Reply to an email message.
- Edit the calendar in Microsoft Outlook.
- Create an individual and a group contact in Microsoft Outlook.
- Create and modify a task.
- Customize Outlook by inserting links into messages, creating rules and setting an email signature.
Notes
Students have 12 months to complete this self-paced online course.
All necessary course materials included (except Microsoft Office 365 software).
Certification(s):
- This course prepares a student to take the Microsoft Outlook 2019 national certification exam.
System Requirements:
Internet Connectivity Requirements:
- Cable and DSL internet connections recommended for best experience.
- CPU: 1 GHz or higher
- RAM: 2 GB or higher
- Resolution: 1280 x 720 or higher
- Speakers / Headphones
- Microphone (Webinar / Live Online sessions)
- Microsoft Windows 7 or 10 (Home, Pro)
- Mac OSX 10 or higher.
- Latest Chrome OS
- Latest Linux Distributions
NOTE: While courses can be viewed on Android and iPhone devices, their size does not provide an optimal learning environment for online or live online-based courses.
Web Browser Requirements:- Latest Google Chrome recommended for best experience.
- Latest Mozilla Firefox
- Latest Microsoft Edge
- Latest Apple Safari
- Office suite software (Microsoft Office, OpenOffice or LibreOffice)
- PDF reader program (Adobe Reader, FoxIt)
- May require other software as denoted in course outline.