Course DescriptionIs your organization struggling with metrics/data? What is a “good" metric? Has your company implemented best practices for measurement? We often focus on the wrong metrics, fail to define what metrics are and how they should be used or to forget to align metrics to senior management's strategic objectives. This workshop will teach participants how to define, analyze and implement metrics and help them understand how to create measurable metrics that align with and support management objectives.
Upon completion, participants will be able to:
- Understand measurable metrics that align with and support management objectives
- Define and analyze metrics
- Provide objective results that can be utilized to make informed decisions and take appropriate corrective actions
- Identify the framework to implement metrics