Course Description

Problem-solving is a critical skill for any professional in today’s business environment. Successful problem-solvers use innovation and creativity, along with powerful tools, to understand a problem and get to the true root causes. This blended learning course combines online modules with in-person classroom sessions to help participants enhance their problem-solving effectiveness by applying creative thinking, logic and analysis to product- and process-related problems.

Learner Outcomes

Upon completion, participants will be able to:

  • Identify problem-solving tools and techniques
  • Understand the basics of problem-solving
  • Define and analyze problems
  • Select and implement solutions
  • Select the right team members 
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