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Course Description

Emotional Intelligence (EQ) is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods and impulses and to manage them according to the situation. This course provides tools for becoming emotionally intelligent in the workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems and use humor to build rapport in tense situations.

Learner Outcomes

Upon completion, participants will be able to:

  • Define EQ and identify the four corresponding skills.
  • Understand personal levels of EQ via the EQ appraisal.
  • Isolate strategies to improve EQ.
  • Engage in meaningful discussions and improve understanding of how EQ skills can be applied in daily life.
  • Create a personal action plan.

Notes

This course is part of the Experienced Manager Certificate.

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Emotional Intelligence (EQ) 2.0
Type
Discussion/Lecture
Days
Th
Time
8:00AM to 12:00PM
Dates
Nov 09, 2023
Schedule and Location
View Details
Contact Hours
4.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $199.00
Section Title
Emotional Intelligence (EQ) 2.0
Type
Virtual (Online/Discussion)
Days
Th
Time
1:00PM to 5:00PM
Dates
Apr 11, 2024
Schedule and Location
View Details
Contact Hours
4.0
Location
  • Online
Delivery Options
Virtual Instruction  
Course Fee(s)
Course Fee non-credit $199.00