Course Description

Comprehensive training designed to prepare students to successfully test for the Certified Healthcare Access Associate (CHAA) national examination that offers industry recognized credentials. Coursework include Medical Terminology, Electronic Health Records, Fundamentals of Billing and Reimbursement, and PAS Fundamentals that validates the knowledge and skills in alignment with industry standards.


Course Outline

Medical terminology
Electronic health records
Customer service
Patient scheduling
Patient registration
Revenue cycle
Finance and insurance
Patient encounters and billing information
Billing and reimbursement
Agencies and government regulations
Regulatory compliance and more


Learner Outcomes

Mandatory CHAA Review Session
Upon successful program completion, eligible to sit for the CHAA national exam 
Private CHAA Exam offered upon successful completion & financial clearance (1st attempt only)


Late Registration may require textbooks to be picked up from Metro Campus department

This is a traditional in person class that is subject to change to a virtual classroom with advance notice.

Program cost is $3000.00 (includes textbooks and exam)

Non-credit program and is not covered by financial aid (FAFSA, student loans, etc.)

There are no course prerequisites for the program

High School Diploma/GED required.

Strict attendance policy – attendance is primary indicator of academic success



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