Course Description

Comprehensive training designed to prepare students to successfully test for the Certified Healthcare Access Associate (CHAA) national examination that offers industry recognized credentials. Coursework include Medical Terminology, Electronic Health Records, Fundamentals of Billing and Reimbursement, and PAS Fundamentals that validates the knowledge and skills in alignment with industry standards.


Course Outline

Comprehensive Traditional Classroom Program is for 21 weeks 
Topics include the following:
Medical terminology
Electronic health records
UCertify (MS Office Suite - Excel, Word, PowerPoint, Access & Outlook)
Customer service
Patient scheduling
Patient registration
Revenue cycle
Finance and insurance
Patient encounters and billing information
Billing and reimbursement
Agencies and government regulations
Regulatory compliance and more


Learner Outcomes

Mandatory CHAA Review Session
Upon successful program completion, eligible to sit for the CHAA national exam 
Private CHAA Exam offered upon successful completion & financial clearance (1st attempt only)


Recommended to register at least 7 business days prior to program start date

Late Registration may require textbooks to be picked up from Metro Campus

Traditional/In Person program cost is $4000.00 (includes all text materials, Professionalism, CHAA Exam Review Session, and CHAA Private Exam)

Non-credit program and is not covered by financial aid (FAFSA, student loans, etc.)

High School Diploma/GED required

There are no course prerequisites

No courses can be opted out nor accepted for credit

Strict attendance policy – attendance is primary indicator of academic success

Intermediate computer skills are recommended

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