Course Description

Certified Quality Improvement Associates (CQIAs) have basic knowledge of quality tools and their uses and are involved in quality improvement projects, but they do not necessarily come from a traditional quality area. This refresher course reviews the CQIA Body of Knowledge in detail to help individuals preparing to take the American Society for Quality (ASQ) Certified Quality Improvement Associate exam.

Learner Outcomes

Upon competion, participants will be able to:

  • Review necessary topics in preparation for the ASQ Certified Quality Improvement Associate exam
  • Illustrate basic knowledge of quality tools and their uses
  • Demonstrate the ability to be a qualified team member on quality improvement projects
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