Course Description

Process Excellence is achieved through understanding, engagement, skills, behaviors, processes and results. Our Lean/Process Improvement curriculum accelerates your drive to peak performance by preparing everyone to contribute to your success and ROI. This interactive, self-paced online course helps you transform culture by enabling you to engage, develop consistent competencies and improve project results while providing the Foundational Skills of Lean.Learn about Lean and its foundational techniques, including 5S, 8 Wastes, Flow/Pull, Kaizen events and process mapping.

Course Outline

This course includes the following topics:

  • 5S
  • A3 problem-solving
  • Cause and effect diagrams
  • Current state value stream mapping
  • Eight Wastes
  • Error proofing
  • Flow and Pull systems
  • Future state value stream mapping
  • Introduction to Lean principles
  • Introduction to Lean for office and services
  • Introduction to Six Sigma
  • Kaizen events
  • Mapping the process
  • Pareto Analysis
  • PDCA
  • Standard work
  • Visual management
  • Workplace design/layout


Participants will have 30 days to complete this online, self-paced course.
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