ZLDR1413 - The Experienced Manager Certificate Program: Boot Camp (DPU)

Course Description

The Experienced Manager Certificate provides a tailored development experience for seasoned supervisors to mid-managers. The program focuses on elevating skills and behaviors critical to supporting senior leadership in connecting and communicating business strategy back to the day-to-day. Fine-tuning your leadership skills and behaviors will help to further engage, inspire and drive your teams and results forward.

Course Outline

Classes include:

1. Coaching for Accelerated Performance
2. Driving Change
3. Dynamic Presentation Skills
4. Emotional Intelligence
5. Ongoing Performance Management
6. Practical Problem Solving
7. Team Excellence

Learner Outcomes

Upon completion, participants will be able to:

• Apply a coaching process to successfully deal with performance issues and develop mutually agreeable improvement plans.
• Clearly communicate the business rationale and benefits of change for the organization, team and individuals
• Communicate clearly and with confidence.
• Engage in meaningful discussions and improve understanding of how EQ skills can be applied in daily life.
• Hold productive performance conversations and avoid conversation minefields.
• Understand the importance of teamwork and dialogue while problem-solving.
• Assess individual strengths in order to ensure the best possible team performance.

Notes