Course Description

This course prepares the student to take the IP Telephony exam, which is one of the qualifying exams for the Cisco Certified Voice Professional certification. Presented in this class will be the information and skills necessary to describe, install, configure and support Cisco Call Manager products in a Cisco network, including such features as security and video. Also covered will be VoIP, PSTN, and CCM.

Course Outline

Describe and Identify all Components of a Cisco IP Telephony Network; Configure the IP Network; Install and Upgrade a CallManager System; Build an IP Telephony Campus solution; Build a Multisite WAN IP Telephony Solution with a Distributed and a Centralized Call Processing Network; Configure Intercluster Trunks; Configure a Voice over IP Gatekeeper; Configure a Dial Plan with Fail Over Capabilities; Configure Calling Search Spaces and Partitions; Configure Hardware-Based Conferencing; Configure Custom Ring Types; Configure Cisco IP Communicator; Configure Music on Hold; Configure SRST; Configure and Install BAT and BARS.
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