Cuyahoga Community College
ZONL7043 - Salesforce Administrator
Course Description
This 8-week course prepares you for the Salesforce Administrator Certification exam. Learn the key features and functionality of the platform through a guided, instructor-led approach.
The course comprises four modules:
- Platform Fundamentals
- Salesforce Products
- Data Management and Automation
- Reports, Dashboards and Mobile
Each module contains quizzes to test your knowledge and practical challenges to apply what you learn. The course also offers practice exams and a robust capstone project. Exam fee included with enrollment ($200 value).
Learner Outcomes
- Organization and user configuration
- Security and access
- Standard and custom objects
- Sales and marketing applications
- Activity management and collaboration
- Data management
- Analytics, reports and dashboards
- Workflow/process automation
- Desktop and mobile administration
- AppExchange
- Role hierarchy
- CRM functionality
- Chatter capabilities
- Validation rules
- Data loader
- Page layouts
- Record type
Notes
Expand your knowledge and become more proficient and effective in your current job.
Salesforce offers six specialized certifications and five advanced certifications for the Salesforce administrator. Prepare to work in just about any industry, including retail, hospitality, technology, financial services, health care, manufacturing, education, and more.
- Salesforce administrator
- App builder
- Architect
- Consultant
- Developer
- Marketing cloud administrator
- CPQ specialist