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Course Description

This workshop gives entrepreneurs insight into creating phenomenal consumer experiences. Businesses that measure customer satisfaction expand and succeed, while those that don’t may become irrelevant — especially in today’s marketplace, where everyone demands A+ service.

Learner Outcomes

Key Takeaways:

  • Discuss how to win back and sustain customers.
  • Explore how to maintain the correct mindset needed to deal with customers.
  • Discover how to create a compelling work environment for your team.
  • Review why consistency is important in business,

Notes

Presented by: Hugh Littleton
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