Course Description

Launch a New Career in IT Today


In partnership with Google, Cuyahoga Community College (Tri-C®) is offering the Google IT Support Professional Certificate. Students can take noncredit courses to receive this industry-driven credential. For students enrolled in an IT academic degree program, the certificate content is built into existing credit courses.


Benefits and Features

  • Rigorous five-course certificate developed by Google.

  • Complete course assessments and certification exam through Coursera to receive Google IT Support Professional Certificate.

  • Prepares you for an entry-level IT support job.

  • Partnerships with top employers (Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems and UPMC) for potential employment opportunities.

  • Financial support available.

Course Outline

  • Convenient online courses through Coursera.

  • Online sessions feature a dynamic mix of video lectures, quizzes and hands-on labs and widgets for an immersive learning experience.

  • Complete certificate in just eight months.

  • Five on-site dates throughout course.


Learner Outcomes

  • Technical Support Fundamentals

  • The Bits and Bytes of Computer Networking

  • Operating Systems and You: Becoming a Power User

  • Systems Administration and IT Infrastructure Services

  • IT Security: Defense Against the Digital Dark Arts





How to Reach Us



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